Your online dashboard should have all the info you need. Here’s a detailed list of tasks to complete before you close with Opendoor. Keep in mind that all these items need to be complete by 11:59pm the day before your close date.
Closing steps
1. Clean out the home
Make sure the home, yard, and exterior are completely empty of all personal items, debris and trash. Don’t worry about deep cleaning — broom-swept is fine.
What to leave behind
- Built-in appliances, extra keys, and remotes can stay in the home. Anything attached to the house should remain with it, unless your contract specifies that it needs to be removed
- If you'd like, you can leave extra paint, tiles, or flooring. Just be sure to notify your Opendoor Expert first.
2. Upload move-out photos
Once everything is cleared out, follow the instructions on your dashboard to upload photos of the home's exterior and interior.
This helps us confirm that the home is in the same condition it was during the assessment. It also helps us ensure that all items are removed so your closing isn't delayed.
3. Keep your utilities on
Please schedule your utilities to remain active for 3 days after your move-out date. We use that time to make sure we can get all accounts transferred to Opendoor. We do our best to have all utilities transferred on the day you close.
4. Leave your keys
When you accept your Opendoor offer, we mail you a lockbox with instructions on how to leave behind your keys. When you're ready to move out, put your front door key in the lockbox and leave it in one of three places: the front door handle, the front hose bib, or the exterior gas meter.
You can leave other keys and related items (mail key, pool key, gate key, garage opener, appliance warranties) on the kitchen counter before you leave. Don't forget to lock the door on your way out, and remember not to bring the keys to your signing appointment.
If you have any questions or you aren't sure where to leave your lockbox, call or email your Opendoor Expert.
5. Forward your mail
In case you haven’t already, please contact the USPS to forward your mail to your new address. Also, please be aware of any packages that may be coming soon from shipping services such as UPS and FedEx. Consider contacting them directly to make the necessary arrangements.
6. Close and move
Once you complete these steps, you should be ready to close and move. If anything comes up, you can always get in touch with your Opendoor Expert. We're here to help.
P.S. Need a few extra days to pack and move after you close?
Ask about our late checkout program. You'll have the option to stay in the home after you close so you can have a seamless transition to your next home. A daily fee and refundable security deposit apply.
Ask about our late checkout program. You'll have the option to stay in the home after you close so you can have a seamless transition to your next home. A daily fee and refundable security deposit apply.