I moved into a property under a fake lease -- what should I do?

If you are currently living in an Opendoor-owned property because someone signed a lease with you, and you have now learned that the lease was fraudulent, we understand how frightening this situation is. You are a victim of fraud and need to act quickly.

The most important thing to do: contact Opendoor and begin making arrangements to vacate the property. You also need to file a police report as soon as possible.

Step 1: Contact Opendoor immediately

Call 888-352-7075 and let us know you are living in the property and that you were scammed. Be ready to share:

• The property address
• A copy of the lease you were given
• How you found the listing
• How and when you paid
• Any contact information for the person who rented to you

Opendoor will coordinate with you on a timeline to vacate the property.

Step 2: File a police report

Go to your local police department and report the fraud. You are a crime victim. Bring your lease, payment records, and any communication with the scammer.

Step 3: Document everything

Save every piece of evidence you have: your lease agreement, all payment receipts, text messages, emails, the original listing, and any other communications with the scammer. This documentation is essential for law enforcement investigations.

Do not delay

The sooner you contact Opendoor and file a police report, the sooner this situation can be resolved.