Can I negotiate my Opendoor offer or the service charge?

Request a re-evaluation if you believe your home details or condition were not accurately reflected in your offer. Opendoor's offer is data-driven, so traditional back-and-forth negotiation does not apply — but there are ways to get your offer reviewed.

The offer price is data-driven

Opendoor calculates your offer using comparable sales, market data, and the verified condition of your home. Because the price is based on this data — not a negotiation — there is no counter-offer process like you would see with a traditional buyer.

That said, the offer is only as accurate as the information behind it. If something was missed or entered incorrectly, Opendoor can take another look.

When you can request a re-evaluation

You may be able to get your offer reconsidered if:

• Home details were entered incorrectly — wrong square footage, bedroom count, or lot size.
• Recent improvements were not reflected — you completed a renovation or major repair after your initial offer was generated.
• Assessment missed something — a feature or upgrade was not captured during photos or the walkthrough.
• Market conditions have shifted — if significant time has passed since your offer, local pricing may have changed.

How to request a re-evaluation

1. Contact support at 888-352-7075 or support@opendoor.com.
2. Explain what you believe was missed or incorrect — be specific.
3. Provide supporting documentation — photos, receipts, contractor invoices, or updated measurements.

Your Opendoor team will review the information and determine if an adjustment is warranted.

The service charge is not negotiable

The service charge varies and is shown in your offer breakdown. It is standardized based on your market and property — it is not adjusted through negotiation.

Note: The service charge covers Opendoor's costs for buying, holding, renovating, and reselling your home. It replaces the traditional real estate agent commissions you would pay in a conventional sale.

What IS flexible

While the offer price and service charge are set by data, other parts of the process have flexibility:

• Closing date — you can choose a closing date within the available range (typically 14-60 days). If you need more time, contact support to discuss options.
• Repairs approach — if you prefer to handle certain repairs yourself rather than accepting the full condition adjustment, ask your Opendoor team whether that is an option for your situation.
• Move-out timing — in some cases, you may be able to arrange a short stay after closing (late checkout). Contact support to check availability.