Does Opendoor monitor its homes? (Trust and Safety)
Yes, Opendoor actively monitors its properties to keep them safe and secure. Here is what we do and how to report concerns.
What we do
Smart security systems
Opendoor homes are equipped with cameras and motion sensors that are active when the home is vacant. These systems help us detect unauthorized entry and respond quickly to potential issues.
Regular maintenance
We maintain landscaping, exteriors, and interior conditions and address issues like broken windows, water damage, or other problems promptly. Our goal is to keep every property in good condition while it's in our care.
Periodic checks
Our team and authorized vendors periodically visit homes to inspect their condition, perform maintenance, and ensure everything is in order.
Why we do this
- Protect the home's value for future buyers
- Deter unauthorized entry and vandalism
- Keep the neighborhood safe and well-maintained
How to report a concern
If you see something concerning at an Opendoor home — such as a break-in, property damage, or unauthorized occupants — take these steps:
- Call Opendoor at 888-352-7075. We monitor reports and take them seriously.
- Contact local law enforcement if the situation appears dangerous or is an emergency.
For concerns about rental scams involving an Opendoor property, see our article on how to spot rental scams.
Tip: If you're a neighbor and notice suspicious activity at an Opendoor home, please call us. We monitor 24/7 and take reports seriously.