For Agents & Partners

How real estate agents work with Opendoor: selling a client's home, submitting offers, and getting paid.

60 articles

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New to Opendoor?

How Opendoor for Agents works, why your client stays yours, and how you get paid.

The basics

How selling a client's home to Opendoor works, which homes qualify, and what requesting an offer commits your client to.

8 articles

Getting your client's offer

The Key app photo walkthrough, offer timing, how the offer is calculated, and special situations.

12 articles

What happens when I've submitted my client's address?

Your request is in. Next: download the Opendoor Key app and walk the home with your phone (guided photos, about 20 minutes).

What is the Key app and do I really need it?

Yes, it replaces the in-person walkthrough. Download "Opendoor Key," tap the one-time sign-in link we email you, and take guided room-by-room photos.

Who does the photo walkthrough, me or my client?

Either works, but most agents do it themselves. You walk the home with your phone and answer guided questions as you go.

What photos does the app ask for?

Every room plus exterior: walls, ceilings, floors, kitchen and bath finishes, systems, and anything you'd disclose.

When will my client get the offer?

The finalized offer comes after you complete the photo walkthrough in the Key app, typically within a few business days of submitting photos.

I submitted photos, why haven't I heard anything?

Our pricing team is reviewing your photos. You'll get an email the moment the final offer is ready.

How is the offer calculated?

We use recent comparable sales, local market conditions, and our pricing model, then confirm the home's condition from your photo walkthrough.

Does anyone visit the home in person?

Not before the offer; your photos replace the walkthrough. After your client signs, one short diligence visit confirms the home matches the photos.

The home is already listed on the MLS, can I still submit it?

Yes. Listed homes route through the listing agent, so if that's you, you're in the right place.

My client's home is in an HOA, is that a problem?

Not at all. We buy in HOA (homeowners association) communities all the time.

The home is tenant-occupied, inherited, or in probate. Can you still buy it?

Often yes. Flag the details to us early; these situations usually don't change the offer amount, but they do affect timing.

My client's home didn't qualify, now what?

We can't buy every home. We can tell you what drove the decision, a re-check after changes sometimes works, and you can still use us on your next listing.

Once you have the offer

Offer expiration, fees, choosing between the offers, close dates, the diligence visit, and getting paid out.

12 articles

How long is the final offer good for?

About 5 days. If it expires, you can refresh it. The number may update with the market, but requesting again takes minutes since your info is saved.

Can we negotiate the offer?

The offer is our best number upfront. We don't build in negotiating room.

What fees does Opendoor charge?

A service charge, shown transparently on the offer and net-proceeds sheet.

What does "sell as-is" actually mean?

Your client doesn't fix, clean, stage, or show anything. We buy the home in its current condition.

Cash vs Cash Now, More Later, which should my client pick?

Pick Cash when your client wants certainty and to close on their timeline: one close, zero prep, the full amount known upfront.

How fast can we close?

Your client picks the close date, as soon as 21 days out or up to 60.

My client is buying a new-construction home, can you line up the closings?

Yes, that's one of our most common combos. Tell us the builder timeline and we'll set your client's close date to match, so they're not carrying two mortgages or moving twice.

Can my client back out after signing?

Your client is free to cancel for any or no reason before closing.

What happens at the diligence visit?

A third-party inspector spends about 90 minutes confirming the home matches your photos.

Are there repair deductions and how are they set?

If the visit finds items that need addressing, Opendoor estimates the cost and shows it as a credit your client reviews before signing off.

What is Digital Checkout?

A few days before close your client completes a short online checklist: document uploads, utilities, move-out details.

When does my client get their money?

Proceeds are wired within about 24 to 48 hours after close of escrow.

Cash Now, More Later

How Cash Now, More Later works for agents: two paydays, the renovation, the second payment, and what everyone signs.

7 articles

How you get paid

Your full commission plus the Opendoor bonus: the tier ladder, eligibility, brokerage payment, referrals, and teams.

9 articles

Your client, your relationship

Whether you keep your client and the listing, when Opendoor contacts the client directly, and how to reach a human.

3 articles

Working with Opendoor

Working with Opendoor on the buy side, plus agent programs and how pay works.

7 articles

Agent Closing & Documents

How agents upload disclosures, handle walkthroughs, and manage closing documents.

2 articles

Live · every week

Agent Q&A — Wednesdays, 1pm ET

Thirty minutes with the Opendoor agent team. Bring any deal or any question: how offers are priced, how Cash Now, More Later works, and how you get paid.

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Opendoor agent team weekly Q&A